Shipa Delivery Frequently Asked Questions
Business
Personal
What items are prohibited when sending locally?
Anything illegal! We don’t transport People, animals, alcoholic beverages, weapons, hazardous waste, etc. You can check our T&Cs here for a full list of prohibited items.
How can I track my orders?
Does Shipa Delivery offer a protection for my parcels?
Where do you offer same day delivery?
Why should I choose Shipa Delivery’s Road Network Solution (RNS)?
Is there a minimum daily volume to open a business account?
What items are prohibited when sending internationally?
Why Shipa Delivery?
What can I send or receive with Shipa?
Can I have a dedicated fleet?
Do you do warehousing?
RNS - What is the minimum weight of goods that I can send via the Road Network Solution?
RNS - How can I keep track of my packages in transit?
RNS - What happens if my goods are damaged during shipping?
Are my items insured?
Your goods are very valuable to us. We have contracted an insurance to provide you coverage. That being said we are focused on preventing any of this from happening by training and holding our Assistants to the highest standards when they are shipping your goods.
That being said, we recommend you add insurance cover for your package especially for valuable and fragile items. Our team will ensure that your shipments are handled with utmost care but if an accident happens, you will feel more secured with insurance.
